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Sullivan University

Support Technician Certificate

Take the first step toward a rewarding career in technical support. With a blend of hands-on experience and essential knowledge, the Support Technician Certificate will help you master the basics of programming, computer skills, and Microsoft Office tools. You’ll also tackle real-world challenges like troubleshooting, networking, and device maintenance, giving you the confidence to solve problems in any tech environment. By the time you graduate, you’ll be ready to take on your first role as a support technician and start building your future in tech.

Locations: Louisville campus, Lexington location, Louisa Learning Center, Online learning
Format: On campus and/or online

Est. time to completion:

9 months*

Credit hours:

24

Cost per credit hour:

$470

Hands-on learning

Get real-world training with industry-standard technology and simulation software.

Personalized attention

Small classes mean more focused learning.

Flexible courses

Learn on your schedule with this all-online certificate.

Support Technician Certificate

Curriculum

Overview

The Support Technician Certificate lays the groundwork for understanding essential IT concepts and practical skills, preparing students for entry-level roles in technical support.

Courses

Showing 3 of 6
CSC 105
Introduction to Programming
4 credits
CSC 118
Computer Applications I
4 credits
MNE 109
Computer Network Fundamentals
4 credits
MNE 108
Computer Hardware Fundamentals
4 credits
MNE 111
Administrating Windows
4 credits
MGT 114
Business Organization and Management
4 credits

For course descriptions, see our Course Catalog.

Financial assistance

Financial assistance is available to those who apply and qualify. Talk with us to see if Federal Student Aid, scholarships, transfer credits, employer assistance, loans and grants, or military discounts are available to you.

Explore financial assistance

Included in your tuition

E-books
24/7 tutoring
Career services

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*Time length for program completion will vary depending upon the number of courses taken per term, developmental courses when required, transfer credit accepted, lack of continuous enrollment, etc.

The Information Technology program is part of Sullivan University’s College of Business and Technology.

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