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Sullivan University

Conflict Management Certificate

In today’s fast-paced job market, employers are seeking more than just technical skills—they want people who can adapt to a diverse and ever-evolving workplace. Sullivan’s Conflict Management Certificate is designed to give you the tools to handle conflict resolution effectively. You’ll learn to identify and manage conflicts, use interest-based analysis, and apply negotiation strategies, all while understanding how emotions influence conflict outcomes. Whether you’re in HR, management, or any business role, this certificate provides practical skills for navigating and managing conflict resolution.

Locations: Louisville campus, Lexington location, Online learning
Format: Online

Est. time to completion:

6 months*

Credit hours:

16

Cost per credit hour:

$430

Experienced faculty

Learn from industry experts who have years of experience in the field.

Personalized attention

Small classes mean more focused learning.

Flexible courses

Courses available in online and on-campus formats.

Conflict Management Certificate

Curriculum

Overview

The Conflict Management Certificate teaches you to diagnose and manage conflict by analyzing recurring themes, enhancing self-awareness and emotional intelligence, and understanding how cultural diversity can impact conflict. You’ll also gain conflict resolution training, learning effective negotiation strategies and how to separate interests from positions in challenging situations.

Courses

Showing 3 of 4
CMM 401
Principles of Conflict Management
4 credits
CMM 403
The Manager as Negotiator
4 credits
CMM 405
Restorative Justice Philosophy and Process
4 credits
Additional Required Core Course Options
4 credits

For course descriptions, see our Course Catalog.

Financial assistance

Financial assistance is available to those who apply and qualify. Talk with us to see if Federal Student Aid, scholarships, transfer credits, employer assistance, loans and grants, or military discounts are available to you.

Explore financial assistance

Included in your tuition

E-books
24/7 tutoring
Career services
Parking

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*Time length for program completion will vary depending upon the number of courses taken per term, developmental courses when required, transfer credit accepted, lack of continuous enrollment, etc.

The Business Administration program is part of Sullivan University’s College of Business and Technology.

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