In today’s competitive job market, employers are looking not only for job-specific knowledge and skills, but they are also seeking people with the ability to effectively adapt to an ever-changing and more globally diverse workforce.

Both conditions inevitably lead to conflict, and Sullivan’s on-campus and online Master of Conflict Management curriculum is designed to shift the paradigm so that conflict is not perceived as a negative influence within an organization. Instead, effectively managed conflict provides an opportunity to encourage more collaborative, creative, innovative and productive ideas and solutions. Through a different lens, effectively managed conflict can give organizations a competitive advantage as they evolve to meet market needs.


The Master of Science in Conflict Management degree teaches students how to:

  • Design and implement conflict management systems and policies
  • Redirect human and financial resources toward prevention of disputes, improvement of communication and support of the organizational mission
  • Act in a third party role to mitigate conflict at all levels of an organization
  • Control lost capital due to grievances, complaints and litigation
  • The skills and knowledge integral to Sullivan’s Master of Conflict Management degree are widely applicable across business, industry, labor, government, education, religion and non-profit organizations. Consequently, this degree can function as a pragmatic complement to MBA, JD, MSW, MPSYCH, CPA and MDIV degrees.
  • Graduates will understand the dynamics of human conflict; will be able to design conflict management systems and policies; and will become capable mediators and conciliators for conflict management at all levels in their organizations.

48 Credit Hours

Length: 18 months
Time length for program completion will vary depending upon the number of courses taken per term, developmental courses when required, transfer credit accepted, lack of continuous enrollment, etc.

Course Titles Credit Hours
Total Credit Hours 48
CMM 510 Interpersonal and Intergroup Conflict Analysis 4
CMM 515 Conflict Theories 4
CMM 521 Managing Organizational Conflicts 4
CMM 540 Conflict and Culture 4
CMM 542 Conflict Coaching for Leaders 4
CMM 550 Negotiation in Conflict Management 4
CMM 561 Organizational Systems Analysis and Design 4
MGT 510 Managerial Communication Skills 4
CMM 695 Integrated Management Capstone 4
Credit Hours 36
Free Electives (12 Credit Hours) 12
Three elective courses are chosen by the student to complement the student’s personal or professional interests.

*Courses subject to change.

Start Your Career in as Little as 18 Months.

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