Students in Sullivan’s Medical Administrative Assistant program acquire the skills needed to work in demanding medical office environments. As the healthcare industry continues to grow, the demand for professionals who can organize and manage healthcare data has also increased. Students in this program gain fluency in medical terminology while recognizing the importance of being detail-oriented. Students will demonstrate their ability to work with patient records and other medical documents. Emphasis is also placed on the importance of medical ethics within the medical office. Medical transcription is emphasized within this degree.


The Medical Administrative Assistant Diploma focuses on teaching:

  • Keyboarding
  • Computer applications including spreadsheet, database, word-processing and presentation software
  • Advanced word processing
  • Desktop Publishing
  • Written and Oral communication skills
  • Transcription (legal, medical or administrative, depending on program)
  • Organization and time management
  • Research
  • Records Management
  • Accounting
  • Bookkeeping
  • Management
  • Medical terminology
  • Medical software applications (MediSoft)
  • Medical transcription
  • Medical law and ethics

Sullivan University Office Technology program prepares you to work in today’s fast-paced offices. The coursework is intensive and demands you understand how to use computer applications. Critical thinking is encouraged throughout the degree program. Business basics, including basic accounting and management, are instilled. Sullivan University’s Office Technology program also requires you finish a practicum in which you utilize and demonstrate the skills you gain within the classroom.


72 Credit Hours
Length: 12 months
Time length for program completion will vary depending upon the number of courses taken per term, developmental courses when required, transfer credit accepted, lack of continuous enrollment, etc.

Course Titles Credit Hours
Total Credit Hours 72
ACT 101 Principles of Accounting I 4
AOM 105 Keyboarding Essentials 4
AOM 110 Keyboarding Skill Development 4
AOM 120 Word Processing I 4
AOM 214 Administrative Systems and Procedures 4
AOM 220 Word Processing II 4
BUS 224 Professional Development 4
COM 214 Public Speaking 4
CSC 118 Computer Applications I 4
CSC 218 Computer Applications II 4
ENG 101 Composition I 4
FYE 101 Information Literacy 4
MGT 114 Business Organization and Management 4
MSS 104 Medical Terminology 4
MSS 200 Medical Office Transcription 4
MSS 204 Medical Ethics 4
MSS 214 Medical Software Applications 4
MTH 101 College Mathematics 4

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